Privacy & Transparency

    How VibeSell handles your data with transparency and respect.

    How VibeSell is different

    VibeSell

    Transcribes meetings to text only (no audio or video stored)

    Other tools

    Record full audio and video and process it secretly

    What this means

    • Transparent recordingall participants notified when VibeSell is active
    • Better privacy baselinetext only, not audio or video
    • Transparent about what we doyou know exactly what we capture
    • Participant friendly deletion rights7 day deletion guarantee

    What we capture (and what we don't)

    We capture

    • Meeting transcriptstext transcribed from meetings
    • Call recordingsprocessed automatically to improve coaching quality — never reviewed by humans
    • Participant namesshown in transcripts
    • Meeting metadatatime, duration, participants

    We don't capture

    • Video recordingsno camera access
    • Tone analysisno voice biometrics
    • Emotion analysisno facial recognition
    • Data outside Google Meetonly during active meetings

    Note on recording: VibeSell transcribes meetings to text in real time. We may also record call audio to improve our guidance engine. Recordings are processed automatically and never reviewed by humans. We do not record or store video.

    Your rights & controls

    Control when to capture

    Enable or disable VibeSell for each meeting. We only capture when you actively use the extension.

    Delete transcripts anytime

    Delete any meeting from the meeting detail page. Scroll to the Danger Zone at the bottom and click Delete Meeting. No waiting period.

    Automatic participant notification

    VibeSell automatically announces in the meeting chat that the session is being transcribed after picking up its first insight.

    Data export

    Export all your data in portable format anytime. Contact jordan@vibesell.ai for data export requests.

    Data retention timeline

    Here's exactly how long we keep your data:

    For meeting organizers (your data)

    Retention period: Duration of your active subscription

    Purpose: Sales coaching, performance tracking, customer success analysis

    Your control: Delete individual meetings anytime from Settings

    When you cancel: All data automatically deleted within 30 days

    For meeting participants

    Retention period: Duration of organizer’s active subscription

    Purpose: Provide coaching context and sales intelligence to the organizer

    Your rights: Request deletion anytime (7 day response)

    Auto delete: When organizer’s account closes, all participant data deleted

    AI training (anonymized)

    Scope: We use anonymized conversation patterns (with all names, companies, and identifying details removed) to improve our guidance engine and coaching quality

    Anonymization: Your name, company, and identifying details completely removed

    Re identification: Impossible once anonymized

    Your rights: Deletion rights don’t apply (data is already anonymized)

    Opt out: Contact jordan@vibesell.ai to opt out of anonymized data usage

    Why this duration: Sales cycles often extend 12 to 24+ months. Coaching effectiveness requires tracking performance patterns over time. We retain data only while your account is active and delete everything when customers unsubscribe.

    Frequently asked questions

    Aren’t you recording calls without consent?

    VibeSell transcribes meetings to text and may record call audio to improve our coaching engine. We do not store video. All participants are notified via in-meeting chat when VibeSell is active. Recordings are processed automatically — no humans listen to your calls.

    How are you GDPR compliant?

    We operate on transparency and participant rights: VibeSell automatically announces transcription in the meeting chat when it starts capturing. Participants can request deletion anytime (7 day response). Data is automatically deleted when the organizer’s account closes. Our processing is lawful under GDPR Article 6(1)(b) (contract performance) and Article 6(1)(f) (legitimate interest for sales intelligence).

    What about multi party consent laws (California, Texas)?

    These laws generally cover audio recording, not text transcripts. Since we transcribe to text only (not recording or storing raw audio files), we’re typically not subject to two party consent laws. The organizer is a party to the call (automatic consent), and VibeSell announces transcription in the meeting chat, giving participants notice.

    Can participants opt out or delete their data?

    Yes. Email jordan@vibesell.ai with the meeting date and we’ll delete your data within 7 days. All participant data is also automatically deleted when the organizer’s account closes.

    Who can see my transcript?

    Only the meeting organizer (the VibeSell customer) can view transcripts in their VibeSell account. Participants cannot access the platform directly. We never share transcripts with third parties unless legally required or with explicit consent.

    Do you use my data for AI training?

    Yes. We use anonymized conversation patterns (with all names, companies, and identifying details removed) to continuously improve our guidance engine and coaching quality. This anonymized data cannot be traced back to you. You can opt out of anonymized data usage by contacting jordan@vibesell.ai.

    How long do you keep transcripts?

    We keep transcripts for the duration of the organizer’s active subscription. When they cancel, all data is deleted within 30 days. Participants can also request earlier deletion anytime (7 day response).

    How does transcription work?

    VibeSell transcribes meetings in real time to text only. We do not record or store audio files. All transcripts are text based and subject to the same retention period, deletion rights, and transparency standards outlined on this page.

    Security & privacy by design

    VibeSell is built with privacy and security as core principles.

    Encryption

    Data encrypted at rest and in transit (TLS 1.3)

    Row level security

    Database isolation ensures users only see their own data

    OAuth security

    Encrypted token storage for third party integrations

    GDPR aligned

    Built with GDPR principles: transparency, deletion rights, data minimization

    CCPA aligned

    Respects California privacy rights for data access and deletion

    Google API compliant

    Follows Google’s Limited Use Requirements for Chrome Extensions

    Note on certifications: VibeSell is not yet SOC 2 or ISO 27001 certified. We are built on enterprise grade infrastructure (Supabase, AWS) with industry standard security practices. As we grow and serve more enterprise customers, we will pursue formal compliance certifications.

    Subprocessors & third parties

    VibeSell uses the following third party services for data processing:

    ProviderServiceData processedLocation
    SupabaseDatabase & HostingMeeting transcripts, user data, metadataUS
    Google CloudInfrastructureEncrypted storage, computeUS/EU
    OpenAIAI ProcessingMeeting transcripts (for analysis only)US
    StripePayment ProcessingBilling informationUS
    SentryError MonitoringApplication logs (no PII)US

    All subprocessors are vetted for GDPR compliance. We maintain Data Processing Addendums with each service provider. Last updated: November 2025

    Questions or concerns?

    Privacy

    Data handling, deletion requests, or privacy concerns.

    jordan@vibesell.ai

    Security

    For security teams and enterprise compliance questions.

    jordan@vibesell.ai

    Legal

    Complete legal terms and privacy policy.

    Privacy Policy →

    Last updated: March 2026